NAME: Austin Lamp




Job Title? Team Member

Job Responsibilities? 

  • Providing great customer service

  • Maintenance duties ( dining room, kitchen, lavatories)

Manager(s) names? Jose Garcia (GM)  Apolinar Vasquez (ASM)

I am working for chart? No

Read/write? Yes


  • He is very repetitive and wants constant approval on what is going on/what he is talking about. (redirect him by using 3-2- 1 and a high five to move on)

  • He likes to have the last word and asks for constant approval if he is doing it correctly or asks if it is okay for him to think/be a particular way. (Give an

  • explanation to him and reference the explanation to the workforce.)

  • He is very expressive when other members of the group behave inappropriately and yells “Oh dear” and gasps very loudly covering his hands over his mouth.

Reinforcers/special interests that will motivate participant?

  • He likes to sit in the front seat.

  • He likes to purchase small items at our lunch location (he occasionally orders small fries or a cookie).

  • He enjoys talking about movies/books. (He is very knowledgeable about several actors, authors, etc.)

  • He likes to collect the living dead dolls and enjoys when you ask him about them.

  • He likes to listen to the song “My immortal”, and “Snow White Queen”  by Evanescence.

Restroom Accidents? No

Eating habits?

  • He likes to drink his water too fast, causing him to cough. Remind him to slowly drink his water in 2-3 sips and take a bit of his food before drinking his water again.

  • He likes to stare at others food, gesturing for them to offer food to him. I remind him that we don’t ask for food, we can accept food if they only offer.

3 areas that your participants should focus on?

  • Patience- he becomes very overwhelmed or frustrated with the other participants when they don’t listen to the job coach or don’t complete a task correctly. He becomes upset when other consumers are not following instruction or being disruptive.

  • Speed- He is very calm when working and needs a reminder to work efficiently and make most of the time when we are working. He takes his time completing a simple task.

  • Personal Space- He tends to come close to individuals when speaking to them. He thinks by moving closer, they will better understand what he is trying to tell them.

Special tips/instructions?

Patience and constant motivation is all that is needed with him.