Uniform (Dress Code):
● Black pants
● Red or green Del Taco shirt
● Black belt
● Black socks
● Black non-slip shoes
● Evert checks his entrance when he arrives.
● Take out the trash and break down the boxes.
● Wash the dishes
● Clean the tables and chairs in the lobby and take out the trash again.
● Clean patio tables and take out the trash outside
● Clean the bathrooms
● Clean lobby windows
● Clean the cash register area
● Clean refrigerator doors
● Sweep and mop the lobby.
● Evert needs to greet customers, smile all the time, and provide great customer service.
● We need to encourage him to be more confident and friendly with his co-workers.
Areas of Improvement:
Provide a lot of praise and motivation to keep me working, high fives and fist bumps work really well.
● Customer Service
Encourage me to continue practicing the 4 Core Customer Skills, especially sharing a smile.
The coach needs to work with Evert and team up with Evert so he doesn't get distracted.