Uniform (Dress Code):
● Work Apron/Name Tag (Provided by Joann’s)
● Nice top
● Black pants
● Hair pulled out of face
● Tucking Fabric
● Organizing Ribbon
● Organizing Kids section
● Tucking Yarn Ends
● Any other task requested by the manager
● Be sure to give/ask for extra breaks
● Sit and do some tasks
Areas of Improvement:
I can be a little shy and this causes me to speak in a low voice and avoid eye contact. You can help me boost my confidence by practicing and implementing the Four Core Customer Service skills. Motivate me and remind me of my capabilities.
● Customer Service
Prompt me and encourage me to provide customer service in a loud and clear tone of voice.
● Working with Urgency
I could use your assistance to help me improve on picking up the pace. You can help me by giving me time-sensitive tasks, using a timer, and reminding me of the importance of effectiveness at work. Don’t forget to praise, this will help motivate me.